Identify the service
Luna asks what is happening, where, when it started, and whether there is an immediate safety concern.
Home Services conversion
Capture the job while the problem is happening.
Luna gives homeowners an immediate visual conversation that identifies service type, location, urgency, and scheduling needs—even when the office is busy or closed.
The leak
A homeowner with an urgent problem will contact the first company that responds clearly.
What changes with Luna
Respond immediately, collect useful job context, confirm service area, and move the homeowner toward scheduling or emergency escalation.
Luna meets visitors while intent is fresh, answers from approved business knowledge, captures the details your team needs, and moves qualified people toward a booking or human handoff.
Conversation playbook
From first question to a useful next step.
The experience is configured around your workflow, language, boundaries, and conversion goal.
Check coverage and urgency
She confirms service area and follows approved emergency rules without pretending to diagnose the problem.
Collect job context
Property type, equipment, symptoms, photos or notes, and contact details prepare the team for the next step.
Schedule or alert
Eligible jobs move to booking; urgent situations can trigger the team’s on-call or human response workflow.
What Luna can ask
Qualification that feels like service.
Service typeZIP codeUrgencyProperty typeEquipment ageSymptomsAvailabilityBest contact
“Luna follows approved safety language and emergency routing. She never tells a visitor to take a dangerous action or represents an AI assessment as a technician’s diagnosis.”Responsible AI guardrail
Founding access
Give every home services visitor a real conversation.
Founding Members receive hands-on setup, direct roadmap access, and the earliest deployment window before the Kickstarter launch.