01
Visible AI identity
Luna should identify herself as an AI concierge. Human-like presence must not become hidden identity.
Trust is a product feature
Human-like presence needs human-grade boundaries.
AstroLeads is designed around clear AI identity, consent, approved knowledge, scoped tools, reviewable actions, and a visible path to a person.
02
Permission before input
Voice interaction requires an explicit user action and browser permission. Text remains available.
03
Approved knowledge
Business-specific answers are grounded in sources and rules approved for the deployment.
04
Scoped actions
Calendars, CRMs, webhooks, and tools receive only the access required for the defined workflow.
05
Human escalation
Sensitive, urgent, uncertain, or out-of-bounds conversations route to the approved human path.
06
Reviewable outcomes
Transcripts, summaries, tool events, and handoffs should be visible to authorized operators.
Deployment review
Questions every launch should answer.
- What can Luna answer, and from which sources?
- What information may she collect?
- Are conversations recorded or transcribed?
- How long is data retained, and who can access it?
- Which actions can Luna take?
- When must Luna stop and hand off?
- How can a visitor reach a human?
Regulated and sensitive contexts
Industry-specific guardrails come before automation.
Legal, medical, financial, emergency, and other sensitive workflows require explicit boundaries, approved language, escalation, and review. AstroLeads does not turn a general AI response into professional advice.
No legal adviceNo clinical diagnosisNo financial promisesNo concealed AI identityNo unrestricted tool access
Plan the safe workflow
Build trust into the conversation before launch.
Founding deployments include a deliberate review of knowledge, actions, disclosure, collection, and human escalation.